Warranty policy

Limited Warranty for “King Solar” Solar Photovoltaic Products

This document sets forth the limited warranty of Mengzhou Zhuolun Optoelectronics Technology Co., Ltd. (‘Seller) from which you (‘Buyer) purchase your professional products. This limited warranty is applicable for all “King Solar” Solar Photovoltaic  (‘Product’) sold by Seller.

Limited Warranty. Seller warrants that the Product will be free from defects in material and workmanship for the warranty period from the date of original purchase invoice issued by Seller. The  related warranty period please refer to the specification of the Product. The determination of whether the Product is defective shall be made by Seller in its sole discretion with consideration given to the overall performance of the Product.
This limited warranty does not apply to loss or damage to the Product caused by: negligence; abuse; misuse; mishandling; improper installation, storage or maintenance; damage due to fire or acts of God; vandalism; civil disturbances; power surges; improper power supply; electrical current fluctuations; corrosive environment installations; induced vibration; harmonic oscillation or resonance associated with movement of air currents around the Product; alteration; accident; failure to follow installation, operating, maintenance or environmental instructions prescribed by Seller or applicable electrical codes; or improper service of the Product performed by someone other than Seller or its authorized service provider. This limited warranty excludes field labor and service charges related to the repair or replacement of the Product. THIS LIMITED WARRANTY IS VOID IF THE PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH IT IS DESIGNED.

Remedy. Seller’s obligations for breach of warranty shall be limited to repair or replacement, at Seller’s option, of any products or parts which prove to be defective, provided that Buyer gives Seller a written notice with the invoice of purchase and returns the defective product to Seller, and Seller confirms the defect. Buyer is responsible for all costs to de-install defective products and re-install replacement or repaired products and Seller shall not be liable for labor or other costs related to de-installation or re-installation. If Seller chooses to replace the Product and is not able to do so because it has been discontinued or is not available, Seller may refund Buyer or replace the product with a comparable product (that can show small deviations in design and product specification).

DISCLAIMER. THE FOREGOING WARRANTIES ARE IN LIEU OF, AND SELLER EXPRESS LYDISCLAIMS,  ALL OTHER REPRESENTATIONS, GUARANTEES AND WARRANTIES, EXPRESS OR IMPLIED IN FACT OR BY LAW, INCLUDING WITHOUT LIMITATION ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE. THE FOREGOING WARRANTIES STATE SELLER’S ENTIRE AND EXCLUSIVE LIABILITY, AND BUYER’S SOLE AND EXCLUSIVE REMEDY, IN CONNECTION WITH THE PRODUCTS AND ALL PARTS, THEIR DESIGN, SUITABILITY FOR USE, INSTALLATION AND OPERATION.

LIMITATION OF LIABILITY. Seller shall not be liable under any theory of relief, including without limitation breach of warranty, breach of contract, tort (including negligence), strict liability, or otherwise, arising out of or related to any breach of warranty, any Seller’s products and the use thereof, or any other acts or omissions of Seller for: (i) any indirect, incidental, special or consequential damages, whatsoever (including without limitation, loss of anticipated value of a business or its reputation) or (ii) any damage or loss in excess of the price actually paid by Buyer to the authorized Seller’s distributor for the products that caused the damages. Any action by Buyer must be commenced within one year after the cause of action has accrued.

Miscellaneous. This warranty is effective for purchases of the products on or after the effective date set forth below. Seller reserves the right to modify this warranty from time to time. Any modification of this warranty shall be effective for all orders placed with Seller on or after the effective date of such revised warranty.